Services from A - Z
A
Allergenic bedding
All apartments have anti-allergic pillows and blankets. They are also equipped with a hygienic laminate floor.
Age
Minimum age for bookings is 18 years.
Airport Munich
35 km from the house, easily accessible by public transport (U3, S1). By car or taxi, the driving time is about 30 minutes.
Animals
Are not allowed.
B
Bank/ATM
Located in the Olympia-Einkaufszentrum (mall).
Beer garden
See-Biergarten Lerchenau,
Lassallerstr. 100, 80995 Munich
Phone: +49 (0) 89 / 150 34 37
Reachable by bus line 60 in about 10 minutes, on foot in about 20 minutes.
Booking
Always in writing, by mail, fax or post:
hostel haus international/(apartmenthaus international)
Elisabethstr. 87
80797 Munich
Phone: +49 (0) 89 / 120 06 - 0
Fax: +49 (0) 89 / 120 06 - 630
Email: apartment@haus-international.de
C
Calling Cards
Are available for purchase at the Olympia-Einkaufszentrum (mall), in telephone shops, or in internet cafés.
Central Station Munich
From apartmenthaus international approx. 7 km away. Accessible by car in 15 minutes. The subway U1 goes directly from the train station to the Olypmiaeinkaufszentrum in about 14 minutes.
Check-in 24 hours
Daily from 3.00 pm. Please note our office hours.
Outside our office hours, you will receive your room chip via a key dispensing machine next to the entrance doors. The code for the key dispenser is your date of birth: DD / MM / YY (day / month / year – two digits each).
Check-out
Until 10.00 am. Should our office not be occupied, please leave the room chip in your apartment.
City maps
Available for free at our office.
Copies
May be purchased in the office on the 3rd floor. Please note our office hours.
Credit cards
Booking is possible before arrival using Visa, Amercian Express, Mastercard or EC-Card.
E
Elevator
There are two lifts to the underground garage.
Emergency
In the case of an emergency, dial 112.
Entrance system
Safe, secure locking system for all doors with individualized access. Each apartment has a personal bell with intercom.
Extra bed
(only possible in room categorie Superior) is subject to an additional fee (25,00 €/ per night) and advance notice
G
Garage
Upon request, we will gladly reserve your own parking space in the underground garage (entrance Ehrenbreitsteinerstr. 44) or an outdoor parking space in the courtyard. With the two elevators, you will be taken directly from the underground garage to your floor.
Price per parking space: 4.00 € per day. The maximum entry height is 1.90 meters. Access to the underground garage is provided with your room chip.
To reserve a parking space, please contact our office on the 3rd floor or tell us your reservation request before arrival.
Gas station
Aral gas station about 200 meters away, obliquely opposite in the Triebstr.
General terms and conditions (GTC)
Here you can view our general terms and conditions.They are also on display in front of our office on the 3rd floor.
Gym
The modern gym, equipped with a cross trainer, treadmill, and a workout station as well as wall bars, is available 24 hours a day free of charge for all guests.
H
Hairdryer
Each bathroom has its own integrated hairdryer.
House rules
Our house rules can be found on our website, in the guestbook in each room as well as on a notice in front of our office on the third floor.
I
Information
Information regarding the house, reservations, excursions, sights to see, etc. can be obtained at the indicated office hours on the 3rd floor.
Internet
We have our own fiber optic cable with symmetrical 500 Mbit/s for the high-speed broadband internet. Wireless internet is available free of charge in all apartments and via the smart TVs. You will find an access code for your apartment Wi-Fi displayed on each floor next to the elevator. Please note that we do not provide telephone or network sockets for direct connections in the apartments.
Iron/Ironing board
We are happy to provide these free of charge upon availability. Please ask in our office on the 3rd floor.
K
Key loss
For the loss of the room chip as well as the mailbox key, we charge 10.00 € per key.
Kitchen
Each apartment has a kitchenette with dishwasher, sink, refrigerator, glass cook top with extractor hood, microwave oven, water cooker, Senseo coffee machine, crockery, glasses and all kitchen utensils. Dishwasher tabs, dishwashing liquid and dish sponge will be restocked or changed weekly during cleaning.
L
Landlord´s confirmation of residence
If demanded, receive this document at our office on the 3rd floor.
Linen change
Weekly linen change (bed linen and towels) included. Should you require an additional change of linen (10.00 €), please report this to the office on the 3rd floor.
Lock-off times
None. Each guest has their individually programmed key and can therefore always accesses the building.
Lost and found items
Are kept by us for six months, in the case of loss please ask in the office. Returns are at the expense of the recipient.
Lock-out
Our office is not occupied 24 hours. If you have forgotten your key, you can reach our headquarters at Hostel haus international (Elisabethstr. 87, D-80797 Munich) at +49 (0) 89 / 120 06-0, where you can pick up a replacement key upon presentation of a valid ID or we will send you a taxi at your expense with a spare key.
M
Mailboxes
A separate mailbox is available (on request) for each apartment. Please state the following address when you want to receive mail:
apartmenthaus international
Your name / apartment number
Triebstr. 14
80993 München
McDonald's
5 minutes away, towards Olympia-Einkaufszentrum.
Messe München (fairgrounds)
From Olympia-Einkaufszentrum with the U3 (direction Fürstenried West) to Scheidplatz, then take the U2 (direction Messestadt Ost), exit West, about 35 minutes.
N
Nighttime
Daily from 10 pm to 6 am, noise must be kept down.
Non-smoking rooms
All our apartments are non-smoking. Smoking is prohibited throughout the building.
O
Office hours
Monday: 7 am to 8 pm
Tuesday to Friday: 7 am to 3 pm
Saturday: 8 am to 4 pm
Oktoberfest
U1 (direction Mangfallplatz) to the main station, then take the U5 (direction Laimer Platz), exit Theresienwiese. Find out more at www.oktoberfest.de.
Olympiapark / Olympiastadion / Olympiahalle
Only one station from the stop Olympiazentrum with the U3 (direction: Fürstenried West), exit Olympiazentrum.
P
Parking
On request, we can reserve your own parking space in the underground garage (entrance Ehrenbreitsteinerstr. 44) or an outdoor parking space in the courtyard. With the two elevators, you will be taken directly from the underground garage to your floor.
Price per parking space: 4.00 € per day. The maximum entry height is 1.90 meters. Access to the underground garage is provided with your room chip.
To reserve a parking space, please contact our office on the 3rd floor or let us know your reservation request before arrival.
Payment
When renting up to one month, the accommodation has to be paid in advance.
Billing is done monthly. In the case of a charge by the company, invoicing or debiting is effected by credit card (Visa, Mastercard, American Express) on the 1st of the rental month.
Pets
Are not allowed.
Pharmacy
Located in the Olympia-Einkaufszentrum (mall).
Printing
We would be pleased to print your documents in our office at the indicated office hours. Please send us the document by email to apartmenthaus-muenchen@ib.de.
Public transport
Bus 163 leaves directly in front of the house to the Olympiaeinkaufszentrum. The underground lines U1 and U3 run from the nearby Olympia-Einkaufszentrum (mall) towards the main railway station and Marienplatz. Tickets are available at the subway stops.
Police
Polizeiinspektion 44 Moosach, Puchheimer Str. 14, 80997 Munich
Post office
At the Edeka market at the Olympia-Einkaufszentrum, opening hours: Monday to Saturday from 9.00 am to 8.00 pm.
R
Registration
Town of Munich (Moosach)
Citizen Services
Leonrodstr. 21
80634 Munich
Phone: +49 (0) 89 / 233-96000
Restaurants
A selection of restaurants can be found in and around the Olympia-Einkaufszentrum.
Reception / Office
Our office hours are:
Monday: 7 am to 8 pm
Tuesday to Friday: 7 am to 3 pm
Saturday: 8 am to 4 pm
Outside these hours you can reach us 24 hours a day:
hostel haus international/apartmenthaus international
Elisabethstraße 87
80797 München
Phone: +49 (0) 89 / 120 06 - 0
Fax: +49 (0) 89 / 120 06 - 630
Email: apartment@haus-international.de
Room cleaning service
Weekly cleaning of the apartment (except the kitchen) included. If you would like an additional room or kitchen cleaning (30.00 €), please report this to the office on the 3rd floor.
S
Safe
Each apartment has its own room safe.
Shopping
A diverse selection of shops can be found in the nearby Olympia-Einkaufszentrum (OEZ).
Smoking
Smoking is strictly prohibited throughout the building and in all apartments. Violations will be charged with a penalty of 100.00 €. In the apartment building, the fire alarm system is directly connected to the fire brigade Munich.
Swimming pool and sauna
Olympiaschwimmhalle im Olympiapark (U3 from Olympia-Einkaufszentrum)
Coubertinplatz
80809 Munich
Phone: +49 (0) 89 / 23 61 50 50
Supermarket
At the Olympia-Einkaufszentrum (Edeka market).
T
Tea / Coffee
Each apartment has a water boiler and a Senseo coffee machine. Please bring your own tea and coffee pads.
Telephone
There are no telephones in the rooms, no public telephone in the house.
Tickets for public transport
All MVV tickets, valid for S-Bahn, subway, tram and bus, are available at the subway stop Olympiazentrum.
Towels
Hand and shower towels are provided in the room for you, these are exchanged once a week.
TV / Smart TV
All apartments and the gym are equipped with new 32-inch LCD flat-screen TVs. The 89 TV programs in 14 languages are received via satellite, thus providing a varied and informative television program. There are also several radio stations available via the TV, and each TV is also connected to the internet via Wi-Fi.
U
"Umweltplakette" (Emission sticker)
Required for Munich. Stickers in green or yellow, available at the TÜV. This includes the entire area within the Mittlere Ring. The Mittlere Ring itself does not belong to the environmental zone. The Triebstr. 14 is outside this zone.
W
Washing machines
On each of the three floors of the apartment building, there is a laundry room, equipped with two washing machines and two dryers. The prices are 2.50 € for washing and 1.50 € for drying your laundry. Access to the washroom on your floor will be provided with your room chip. Please bring your own detergent.
Z
... and much more
Should you need further equipment for your room (e.g. clothes drying rack, ironing board with iron, etc.) or for your kitchen (e.g. toaster, etc.), please ask in our office on the third floor.
There you can borrow everything else free of charge.